Rental Terms and Conditions

We at On Yer Bike Winery Tours will do everything to make sure your rental experience is a success and that you will have a great time. In order to ensure that you know exactly what our (and your) responsibilities are, please read the following terms and conditions.

Duration of hire and penalty for late return.

When you book a bike through this website you have agreed to and confirmed the date and start time of the rental agreement. The start times will be either 10:00am, 11:00am or 12:00pm. We will not accept pre-booked hires after 12:30pm.

We would like you to be at our offices 15 minutes before your designated start time. This allows us to complete hire forms and conduct daily briefings.

If you turn up late, you will still be expected to pay the sum you agreed at booking. You will not be forwarded a cheaper price because you turned up an hour late. Consequently if you have booked a time an turn up more than 30 minutes early, you may be charged the amount for an earlier booking.

All hires are to be returned on or before 5:00pm on the day of hire.

If the renter fails to return the equipment on or before 5pm on the day of hire, they agree that On Yer Bike Hawkes Bay Ltd reserves the right to charge an additional penalty fee of $5 per half-hour per bike, or part thereof, to them for any unauthorized extension of their hire  in addition to the current daily rental rate. You will agree that On Yer Bike Hawkes Bay Ltd reserves the right to seek reparation of additional penalty fees from the person who initially made the booking and paid the deposit, if not settled by the renter when returning the equipment.

Use of the bicycle.

The renter accepts the bicycle in good condition, and commits himself/herself to return the bike in equally good condition, and to ride the bike respecting the rules and obligations outlined in the Land Transport Act 1998, as well as committing himself/herself:

  1. To be responsible for the equipment and operate it in a responsible manner which, at all times, remains the exclusive property of On Yer Bike Hawke’s Bay Ltd.
  2. The renter agrees to comply with all Ministry of Transport and Police requirements when operating the bike, and in particular agree to wear the approved safety helmet supplied or wear one of their own helmets at all times.
  3. Not to adjust or manipulate the mechanical parts of the bicycle.
  4. Not to ride the bicycle in a manner it was not designed for i.e. wheelies, skids, jumps or bicycle tricks.
  5. Not to ride the bicycle in a manner that may endanger the rider or other persons or road users.
  6. The renter is personally responsible for any traffic infringements occurring while they have the bike for hire.
  7. The renter agrees not to operate the bike when intoxicated or under the influence of any drugs.

    Maintenance, Damage and Repairs

    The renter will receive the equipment in good working order. They must check the equipment themselves before heading out. Any changes can be made at this point. Once the renter has cycled away, they accept the bike is in good working order.

    If the bike suffers a puncture or breakdown, don’t abandon the bicycle. You should contact us immediately to arrange for the exchange of a replacement bicycle.  We will endeavor to fix or replace the bike at the earliest convenience.

    If the bike suffers damage due to an accident or mishandling by the renter, we will collect the bicycle and immediately terminate the hire agreement. The renter agrees to pay for any damages incurred to the bicycle due to mistreatment or an accident. The charges will be as follows:

    Saddle: NZ$45 – Helmet: NZ$50 –  Regular bike wheel: NZ$120 – Derailleur: NZ$75 – Electric bike wheel: NZ$250 – Brake Handles: NZ$ 55 – Pedals: NZ$50 – Lost Lock key or locks: NZ$30

    If the bike is stolen or lost during the period of hire, On Yer Bike Hawke’s Bay Ltd may seek to recover the insurance excess fee of NZ$500 from the renter.

    Termination of Hire

    On Yer Bike Hawke’s Bay Ltd reserves the right to terminate you hire at any point, but particularly if any of the following occurrences happen:

    1. Ride the bicycle in a manner that puts yourself or other members of the public in danger.
    2. Damage the bike to the point that it is no longer ridable.
    3. Are found to be intoxicated, or are seen drinking alcohol whist riding a bicycle.
    4. If you are refused service at a winery as they deem you to be intoxicated.


    If you abandon your bicycle during your hire or decide you can no longer ride, and we have to come and collect your bike. We will charge a recovery fee of $50 per bicycle to do so.

    Cancellation Policy

    Please read our full refunds and cancellation policy page.

    Once a hire has started no refunds will be entertained.

    Partial attendance

    In the case of parties or groups that have booked in excess of their attended numbers, any bicycles booked but not taken, On Yer Bike Hawke’s Bay Ltd, reserves the right to retain any monies paid. We do not give refunds on the day. Please read our full refunds and cancellation policy page.

    If you have booked and paid for bicycles, and you or one of your group intends to use your/their own bicycle and helmet, we will charge the full daily hire rate amount as if you/they had taken one of our bicycles and helmets.

    Use of own bicycle or additional people joining a booked tour.

    If you have booked a group of people to use our bicycles for a winery tour and additional people wish to join your group on their own bikes, you will be restricted to the following:

    1. Access to tracks over private land or vineyards will be withdrawn. Even though our renters have extended permission to travel across private land or vineyards, we do not extend that same permission to people on their own bikes. As this is difficult to monitor, permission will be revoked from the entire group.
    2. If the number of private bikes exceeds 20% (more than one private bikes for every five bikes hired) of the booked number of bikes, we will not offer the wine collection service to your group. Wine collection is an individual perk of a renter and is not available or extended to people who bring their own bikes. As we cannot monitor who is whom, wine collection will be revoked from the entire group.

    Accidents and Release of Liability

    In consideration of the risk of injury while using a bicycle the renter accepts that they are voluntarily participating in this activity and are aware of the risks of participating in this activity and are renting the bike entirely at their own risk and agree that On Yer Bike Hawke’s Bay Limited, its directors, its employees and agents will not be liable for any personal injury, damage or loss the renter may incur or suffer as a direct result of participation in the this activity, including traveling to and from this activity.

    If at any point, the renter rides with or without permission across private farmland the do so entirely at their own risk and agree that the land owners or On Yer Bike Hawke’s Bay Limited, its directors, its employees and agents will not be liable for any personal injury, damage or loss the renter may incur or occasion whilst on private land.

    The renter is personally liable for the cost of any damage caused, either to the bike, or to themselves and any other person, or to property, while I have the bike for hire. I hereby indemnify On Yer Bike Hawke’s Bay Limited, its employees and agents and Philip Wilcock, from all liability for loss or damage caused to myself, other persons or property arising through the use of the bike.

    The renter agrees to indemnify and hold harmless On Yer Bike Hawke’s Bay Ltd against any and all claims, suits or actions of any kind whatsoever for liability, damages, compensation or otherwise brought by the renter or anyone on their behalf, including legal fees and any related costs, if litigation arises pursuant to any claims made by the renter or by anyone else acting on their behalf. If On Yer Bike Hawke’s Bay Ltd incurs any of these types of expenses, they agree to reimburse On Yer Bike Hawke’s Bay Ltd.

    The renter acknowledges that this Activity may involve a test of a person’s physical and mental limits and may carry with it the potential for injury, and property loss. The risks may include, but are not limited to, those caused by terrain, facilities, temperature, weather, lack of hydration, condition of participants, equipment, vehicular traffic and actions of others, including but not limited to, participants, spectators and other road users.

    Charges for use / Insurance.

    The renter agrees to pay current daily rental rate as printed in store or on this website, plus any additional fees that may applicable for late returns or damage caused by mistreatment of the bicycle

    We recommend that you are adequately insured. We cannot be responsible for your own illness or injury or for damage or loss of your personal belongings while on a ride or tour. It is also recommended that this insurance cover you in the event of cancellation of your trip.

    Visitors to New Zealand must have full insurance due to limited ACC cover.


    Stated rates may be subject to change without notice until payment or deposit has been made and confirmation provided. All prices quoted are in New Zealand dollars and include GST.

    Private Parking

    On Yer Bike Hawkes Bay Ltd has plenty of parking. Vehicles are left at the owner’s risk and Ash Ridge Wines Ltd or On Yer Bike Hawkes Bay Ltd will not be liable for any damage or loss arising from leaving your property at Ash Ridge Wines.

    Vehicles may be left overnight once permission has been sought. Access will be between 10am and 4pm to retreive any vehicles left. We do not allow overnight parking on the eve of a public holiday. 

    Any unauthorized vehicle will be removed by whatever means possible at vehicle owners expense.

    Confirmation of acceptance of these terms.

    By signing our standard hireage agreement at the commencement of hire the renter is acknowledging that they have read the terms and conditions, they fully understand its content and that these terms and conditions cannot be modified orally, and they agree to be bound by them.