Before the event
How much will it cost for a group?
Prices depend on what type of bike you would like, our regular bikes are $55 per person, Our tandems are $110 per couple and our ebikes are $90 per person. Multiply that by the number of people coming.
What happens if it rains?
Bicycling is an outdoor event, and it may be windy or raining during the winery tour. We don’t generally cancel for unsettled weather unless we consider it to be too wet or windy to cycle during our operation hours.
For this to occur we would have a weather forecast for Hastings district showing rain in excess of 1.5mm per hour for two or more hours or winds in excess of 30 km/h during the period of 11am to 4pm on the booked date. These readings are taken from the MetService website: http://www.metservice.com/towns-cities/hastings. Please note, Napier and Hastings have different forecasts and can experience different weather on the day.
If the weather doesn’t look enticing for a bike ride, please call us first to confirm the forecast. Weather is rarely as bad as it looks, so give us a call first if you don’t intend to come or you may lose what you have paid – we don’t refund if you don’t turn up.
If the weather is so bad to make a really awful day’s cycling, we will either try to accommodate you on another day (subject to availability) or give vouchers for you to book another day.
Do I need to make a reservation?
For weekends, yes! At least 24 hours in advance and subject to availability. For larger groups you may have to book a few weeks in advance.
Most of the time during the week you can turn up and we will have bikes available.
We will always try to accommodate where we can, but don’t be surprised if you turn up without a booking and we have no bikes available.
Do you have a cancellation policy?
Yes. Please see our cancellations and refunds page for full details.
Do you have a group discount?
Our prices are competitively priced for the service we offer, it takes as much effort to run a large group as a small group. So, at this stage we are not offering discounts for large groups.
Can I bring my own bike?
We would prefer that you do not. We are a bike hire company, so we would obviously recommend you to use our bikes.
If you do bring your own bike, please make sure it is roadworthy. If you would like us to pump up the tyres we will charge $10. If you come with a flat tyre, we may change it for $25-$45 depending. Other fixes/repairs are charged out at $75 per hour (minimum charge – 1 hour).
Do you have child seats?
Do you have bikes for children?
How can I get to you?
You can use Hastings Taxi. Approximate prices for 2-10 people are from $50-$55 per shuttle (one-way) from Hastings, $55-$60 per shuttle (one-way) from Havelock North Village and from $90-$110 per shuttle (one-way) from Napier CBD or $100 per shuttle (one-way) from Ahuriri/Westshore. Please call the taxi companies directly for a quote and to book a time.
We do not provide transport.
Can you come and pick me up?
You’ll also find these companies charge an extra $50 per person to do so. We beleice that once you have gathered four or more people it would be cheaper to organise your own transport through a taxi service with a maxicab.
On the day
What is the best time to start?
Best time to arrive is about 10am to 10.30am we can get you on your way fairly quickly. You then have until 5pm to return the bikes.
How long will it take?
For winery tours, we would recommend that you make it a whole day activity. Depending on the number of wineries you visit and time spent at each winery, we estimate you will spend at least one hour per winery you visit – and time gets away from you!
How many wineries can we visit?
Do I have to make reservations for wine tastings?
This very much depends on your group size. If you are a couple out for a day’s wine tasting, then you can most likey turn up without a reservation depending on how busy the winery is. But if you are turning up with six people or more then it would be essential to make a booking.
Do I pay tasting fees at wineries?
If your group is larger than 10 people then tasting fees may be non-refundable.
Am I riding on the roads?
Can we ride in other areas?
We have a shop in Bridge Pa/Roy’s Hill that covers the Bridge Pa Triange and Gimblett Gravels wineries
Do I have to wear a helmet?
What happens if something happens to my bike?
What happens if my bike gets stolen?
What happens if I have an accident?
We highly recommend that all renters contract their own travel or personal insurance. On Yer Bike is not responsible for any type of accident as described in the rental agreement and rental waiver. If an accident does occur, stay calm and call 111 first if you require medical attention. Call us too, we will do anything we can to help you.
Are there places to stay nearby?
Can I camp anywhere?
We do not allow overnight camping in our car park.
Where can I eat nearby?
What time do I have to return the bike?
If you fail to do so, we reserve the right to charge you $5 per person for every half hour you are late. If this is not paid by the individual on return, we will recover it from the person who made the initial booking.
If you leave or abandon your bike at any of the wineries and do not return the bike to our base we will charge $30 per bicycle recovery fee. You will be liable for the cost of any bike(s) if stolen before we can recover it. If this is not paid by the individual on return, we will recover it from the person who made the initial booking.
If we haven’t managed to answer your questions about one of our tours or trails.
Booking: Please use one of the booking forms on this website – we have gone to a lot of effort to add them. We do not take bookings by email or telephone.