FREQUENTLY ASKED QUESTIONS
Here are some questions about our bike tours.
What happens if it rains?
Do I need to make a reservation?
Do you have a cancellation policy?
Do you have a group discount?
Can I bring my own bike?
Do you have child seats?
Yes, we have one child seat for infants from 11 months old – they need to be sitting up independantly to use this. We do not have anything for younger infants. These will work for children upto 15Kg in weight.
Do you have bikes for children?
Yes, we have one child trailer for 2-7 yr olds, a weehoo tagalong for 3-6 year olds, one bike for 7-9 year olds, and one for 9-11 year olds. Older children generally fit onto our range of small to medium framed bikes. Adult bikes are suitable for children over the age of 14 years.
How can I get to you?
If not driving use Hastings Taxi. Prices for 2-11 people are from $45 per shuttle (one-way) from Hastings, $55 per shuttle (one-way) from Havelock North Village and from $85 per shuttle (one-way) from Napier CBD or $95 per shuttle (one-way) from Ahuriri/Westshore. Call Hastings Taxi on 0800 875 055
We do not provide transport.
If you’re concerned about drinking see this article
Can you come and pick me up?
No, we don’t have a pick-up service. We have negotiated great rates with local taxis. Call Hastings Taxi on 0800 875 055 if you are coming from Hastings or Havelock North or from Napier. If you make your way to the On Yer Bike Base it is 15 minutes drive from Havelock North and Hastings and 25 minutes from Napier.
There are no bus routes to our rural location.
What is the best time to start?
How long will it take?
How many wineries can we visit?
This very much depends which day you come on and we cannot guarantee that you will get to all of them. Generally during the summer months (Oct to Easter) you can visit 7 wineries on the weekends and 5-6 wineries on weekdays. Over the winter months (from easter to October) this is reduced to 3-5 wineries from Wednesday to Sunday. We publish a chart on the front page of current wineries that are open.
Do I pay tasting fees?
Am I riding on the roads?
Can we ride in other areas?
Do I have to wear a helmet?
What happens if something happens to my bike?
What happens if my bike gets stolen?
What happens if I have an accident?
Are there places to stay nearby?
Can I camp anywhere?
Where can I eat nearby?
What time do I have to return the bike?
CONTACT
If we haven’t managed to answer your questions about our winery tour?
Before contact, please check out our frequently asked questions above first. If you cannot find the answer you are looking form then, by all means, contact us your question and we will add it to our help section.
Group bookings: Are the same as regular bookings – just with more people. You can choose if you want to book for everyone or get people to make their own bookings.
Quotes: We have an online quote form if you just want to know prices. Click this link here. You can also use the booking form to put this together. You can add several different types of bikes by clicking on “add another booking”.
Pick-up: We don’t have facilities to organize pick up and drop off from people’s accommodation, please use local taxis, shuttles or Uber to arrange transport.
Please use one of the booking forms on this website – we have gone to a lot of effort to add them. We do not take bookings by email or telephone.
OFFICE
2543 State Highway 50, Roy’s Hill, Hastings
Phone: 06 650 4627
CONTACT HOURS
Winter – Wed-Sun: 11am – 4pm
Summer – Mon-Sun: 10am – 4pm
FOLLOW US
On Yer Bike Winery Tours
2543 State Highway 50, Roy's Hill, Hastings