Frequently Asked Questions

For weekends, yes please. During the week you can usually turn up without a booking, but we cannot guarantee availability, so booking ahead is always recommended.

Yes. Please see our cancellations and refunds page on our website for full details.

Our prices are competitively set for the service we provide. It takes as much effort to run a large group as a small one, so we don't currently offer group discounts.

Choose one of our start slots. In summer: 10:30am (weekends only), 11:00am or 12:00pm. In winter: 11:00am or 12:00pm. Once you're here, we'll have you fitted and briefed in around 15 minutes. You then have until 5pm to return the bikes.

All hires for our bike winery tours, regardless of what time you started, finish at 5pm. Please bring your bikes back to our base on or before 5pm. If you fail to do so, we reserve the right to charge $5 per person for every half hour you are late. If this is not paid by the individual on return, we will recover it from the person who made the initial booking. If you leave or abandon your bike at any of the wineries and do not return it to our base, we will charge a $50 per bike recovery fee. You will be liable for the cost of any bike(s) stolen before we can recover them. If this is not paid by the individual on return, we will recover it from the person who made the initial booking.

Unfortunately we do not have the facilities to transport people around Hawke's Bay, but there are a few other companies that do. You'll find these companies charge an extra $50 per person to do so. Once you have four or more people, it would be more affordable to take a minivan taxi to our location and hire bikes from us.

We're at 2543 State Highway 50, Roys Hill — 15 minutes from Hastings and 25 minutes from Napier. Most of our customers drive and use a designated driver for the trip home. Hastings Taxis (06 878 5055), Hawke's Bay Combined Taxis in Napier (06 835 7777), Proline Cabs (06 974 4444) and Uber all service the area. See our Directions page for approximate fares. We do not provide transport.

We prefer you use our bikes as we are a bike hire company, but you may bring your own if it is roadworthy. Tyre inflation is $10. Flat tyre repair is $25–$45. Other repairs are charged at $75 per hour with a one-hour minimum.

Yes. Helmets are compulsory in New Zealand and client safety is paramount, so we insist you take one of our helmets or bring your own. If you are stopped by the police for not wearing a helmet, you are liable for a large fine.

Hardly at all. You ride on the Hawke's Bay Trails lime paths, built on the grass berms beside the road specifically for cyclists. It's one of the safest and most bike-friendly places to ride. The only road section is about 1 km on the Bridge Pa Triangle route, to reach the furthest winery.

We only rent bikes to be used in the Bridge Pa Triangle and Gimblett Gravels wine districts. Our shop is based in Bridge Pa/Roys Hill, 15km west of Hastings. From here you have a choice – depending on the day – of up to nine wineries to visit. The coast only offers two wineries, and Havelock North only offers four.

Make it a whole-day activity. Most people spend 4–6 hours out on the trails, though only about 60–90 minutes of that is cycling — the rest depends on how many wineries you visit and how long you linger (allow about an hour per winery). Once you arrive, we'll have you fitted and briefed in around 15 minutes, and you have until 5pm to return the bikes.

Most wineries in the Bridge Pa Triangle and Gimblett Gravels are open 7 days between 27–31 December. On Christmas Eve many close at midday. On Christmas Day all are closed by law. On Boxing Day most remain closed. On New Year's Day all are closed. From 2 January wineries reopen, though Monday and Tuesday openings in early January vary — check our website for current hours.

For couples and small groups of up to 5 people, you can usually drop in at most cellar doors, though weekends are busier and booking is advisable, especially in peak summer. Groups of 6 or more must book ahead for a seated tasting, and some wineries no longer accept groups larger than 16–18 people. See individual winery pages for more details.

We don’t book them for you, as we don’t know which wineries you will visit and when you’ll arrive. Once you’ve booked your bikes, we’ll send you each winery’s contact details. You can also use the planner to create your route

Yes. With us, you only pay for the bike hire. Tasting fees range from $15 to $40 per person, depending on the winery and the tasting tier you choose. Some cellar doors waive the fee if you buy bottles. Abbey Winery and Brewery doesn't offer wine tastings. See our winery pages for each winery's charges.

Usually three or four without feeling rushed. Allow about an hour at each, plus lunch. The earlier you start, the more you can fit in before 5pm.

Oak Estate and Unison Vineyard have full lunch menus. Ash Ridge Winery, Abbey Winery and Brewery, Radburnd Cellars and Trinity Hill offer platters, cheese boards or pizzas. See individual winery pages for current menus.

On Yer Bike Winery Tours provides a complimentary wine collection service for its customers. Buy your wine at a cellar door before 3:00pm, and we will pick it up and have it ready for you to collect at our base between 4:00pm and 5:00pm.

Yes, though child equipment is limited, so booking ahead is essential. We have an infant seat for children from 11 months who can sit up independently (up to 15kg), a child trailer for ages 2–7, a 20" bike for ages 7–9 and a 24" bike for ages 9–12. Children aged 12–14 usually fit our small to medium adult frames, and over-14s ride standard adult bikes. Our Onderwater Tandem carries an adult, a child aged 5–9 and a younger child aged 3–5, all on one bike.

We have 30 regular bikes of various sizes (5 small, 10 small to medium, 11 large and 4 extra large), 3 tandems and 13 electric bikes (3 small, 5 medium, 2 large and 3 extra large). In practice we limit groups to about 20 riders. That's set more by winery capacity than our bike numbers, so contact us early for large bookings.

If an accident does occur while you are out on one of our bike winery tours, stay calm and call 111 first if you require medical attention. Call us second, and we will do what we can to help you. We highly recommend that all renters take out their own travel or personal insurance. On Yer Bike is not responsible for any type of accident, as described in the rental agreement and rental waiver.

We provide you with bike locks and we encourage you to use them. If the bike is stolen, the first thing to do is contact us and we will arrange to report it to the police. When you agree to hire the bike, you agree to cover the excess for the loss, which is $500.

Bike tyres don't like glass or nails. If you have a flat tyre or something breaks on the bike, roadside assistance is included with your hire. Call us and we will be there as soon as possible with a replacement.

There are several good motels and lodges in Havelock North and Hastings, only a 15-minute drive away. Both Oak Estate and Unison Vineyard have Airbnb accommodation for couples. Oak Estate also has unpowered camper sites.

Yes. Oak Estate, next door, has unpowered sites for campervans and self-contained motorhomes at a very reasonable price. For powered sites and more amenities, try Hastings TOP 10 Holiday Park in Hastings or Napier TOP 10 Holiday Park (25 km away).